Wilatt’s core Values

  • Whānau

    We exist to support our whānau. Every decision we make is grounded in the belief that business should serve life, not the other way around.

  • Community commitment

    We believe in strengthening the local economy by supporting and collaborating with other small businesses. Together, we build a more resilient, connected region.

  • Practical Sustainability

    While our industry has its limitations, we actively choose repair over replacement and always seek ways to reduce waste and improve practices with sustainability in mind.

  • Innovative Thinking

    We embrace new ideas, technology, and smarter ways of working — not for the sake of change, but to improve our service, efficiency, and impact.

  • Real Relationships

    We keep it real — with our customers, suppliers, and team. We're approachable, honest, and here to help, no matter the size of the issue.

Why our values matter

At Wilatt, our business is built on more than just hard work — it’s built on purpose. As a husband-and-wife team, we started this to support our whānau, and that guiding purpose shapes everything we do.

We believe in supporting the local businesses and people around us, because strong communities are built through genuine connection and collaboration. We’re proud to do our part.

Sustainability matters to us — not in flashy ways, but in practical ones. In an industry where waste is common, we choose to repair where we can, think ahead, and make small, mindful decisions that add up.

We’re always open to better ways of working. Whether it’s adopting new technology or trying a new system, we value innovation that helps us grow, stay efficient, and improve the service we offer.

Most importantly, we keep it real. We build relationships — whether with our customers, suppliers, or team — that are based on honesty, approachability, and trust. If there’s a problem, we want to hear about it, and we’ll work with you to fix it.

This is how we do business — and how we stay true to what matters most.